Tuesday, 15 April 2014

Starbucks Coffee-Shop

Our final stop was at the American franchise Starbucks. In downtown Lisbon, Starbucks is well located at both Restauradores - from 8 a.m. to 12 p.m. Sundays to Thursdays and until 1 a.m. on Fridays, Saturdays and Holidays eve -  and Baixa-Chiado - from 10 a.m to 11 p.m. - with two very different shop concepts.

Starbucks Coffee-Shop in Restauradores opened in 2010 and currently employs a staff of 23 extremely well prepared and trained collaborators. What really stands out about Starbucks is their unique and focused customer service that aims at offering a personalized experience - your cup will have your name and possibly a cute happy drawing that elevates the experience to a all new level. 


In what concerns the facilities of this Coffee-Shop in Restauradores, it is located in the traditional architecture of the train station of Rossio. Nevertheless, the interior of the shop is rather modern with comfortable seats and large tables, allowing customers to bring their laptops, tablets and work materials. There is a certain balance between the internal and external design, it is where the Old meets the New!

The portfolio of products offered varies from the traditional coffee drinks to the exclusive beverages of the worldwide brand, including some seasonal special drinks. Regarding the pastries, Starbucks offers you a range of diversified products sold across the globe.

Adding to all of this, the establishments presents to the customers the hypothesis to benefit from free Wi-fi, leave comments in a board and suggestions in a box, read magazines and newspaper, buy coffee and teas as well as merchandising from the brand, free coffee tastings, opportunity to change your beverage in case you don't like how it tastes, 0,4€ discount if you bring your own Tumbler and special promotions. 

What is noticeable about Starbucks is their social responsibility and concern about the environment. The coffee they use and sell is fair-trade and they even let you take the coffee grounds home to use in gardening hobby.

Website: http://www.starbucks.pt/
Facebook Page: https://www.facebook.com/StarbucksPortugal


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